What is the Role of a Medical Office Assistant?

The smooth operation of any medical office depends on the skills and knowledge of Medical Office Assistants (MOAs). Handling multiple tasks that range from scheduling appointments, maintaining electronic health records (EHRs), and taking patient vital signs, the Medical Office Assistant is a valuable member of any healthcare environment.

Responsibilities assigned to Medical Office Assistants can include:

  • Front Desk Duties: Frequently serving as the first point of contact with patients, MOAs answer phones, handle inquiries, and manage the patient check-in and check-out process.
  • Clinical Assistance: In some medical office settings, MOAs may perform basic clinical tasks such as taking vital signs.
  • Informing Patients: MOAs often talk to patients about scheduling treatment plans, appointments, and follow-up care. They may also help patients understand health insurance benefits and billing issues.
  • Maintaining Office and Medical Supplies: Medical Office Assistants could be given the job of ordering supplies and equipment.

How Can You Become a Medical Office Assistant?

Physicians prioritize hiring candidates who have received training in an accredited MOA program like the one offered by PCI Health Training Center to eligible students. Our courses provide in-depth education about medical terminology, managing patient records, and other administrative skills essential to working in a busy doctor’s office.

How Long is a Medical Office Assistant Course?

PCI Health Training Center offers a program for prospective MOAs comprised of 400 hours of classroom training (four months) and 200 hours of onsite externship in a real-world setting. Most students can complete the course in as little as six months. While experiencing what it will be like working as a Medical Office Assistant, students are supervised by qualified individuals in a lab, clinic, hospital, or medical office environment.

Interested in Becoming a Medical Office Assistant? Contact PCI Health Training Center Today!

Accredited by the Accrediting Commission of Career Schools and Colleges, PCI is regulated and approved by the Texas Workforce Commission. We are also a member of the Career Education Colleges and Universities (CECU) and the Career Colleges and Schools of Texas (CCST).

PCI Health Training Center’s Medical Office Assistant Program can help you learn the front office and administrative skills you need to get started in this field in as little as six months. Get started on a new, exciting career in the medical field by enrolling in our accredited Medical Office Assistant program today.

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