Categories: Medical Office Assisting Skills

Medical Office Assistant Skills to Put on Your Resume

Wondering what Medical Office Assistant skills will stand out on your resume?

You’re not alone. HR managers seek out well-trained professionals for Medical Office Assistant jobs. Listing your skills on your resume lets hiring managers know why they should hire you.

Important Skills for Medical Office Assistants

Medical Office Assistants are jacks-of-all-trades. They have administrative knowledge to keep the office organized and the communication skills that make medical offices inviting to patients. A good Medical Office Assistant offers a mix of hard and soft skills.

Technical skills to highlight are:

Medical Billing and Coding: Coding translates patient information into billable information codes. Each diagnosis and treatment have a different code. Knowledge of these codes facilitates the payment process.
Microsoft Excel and Word: Microsoft platforms are used every day at the front desks. Excel organizes appointment schedules and patient information, while Word is used to create documents seen by patients and medical professionals. Basic knowledge of these platforms is essential for medical Office Assistants.
Basic Medical Terminology: Though Medical Office Assistants aren’t expected to perform medical procedures, medical knowledge will still benefit their careers. Knowing medical terminology makes it easier to understand and organize records. This knowledge also makes it easier to empathize with your patients.

Some important people skills to include are:

Customer Service Experience: Previous customer service experience shows that you’re capable of creating a friendly environment for patients. Customer service practices and communication skills are needed at medical offices.
Public Speaking: A kind greeting can put patients at ease before a stressful visit. Medical Office Assistants need to speak with customers and coworkers every day. They need to have a confident voice both in person and on the phone.
Professionalism: Patients need dedicated healthcare professionals. A Medical Office Assistant must be on time and keep calm under pressure. Professionalism goes far in the eyes of patients and supervisors.

Skill Build at a Medical Office Assistant Program

Medical Office Assistants make a patient’s first impression. A great medical office assistant program makes a difference.

PCI’s Texas-based Medical Office Assistant Program gives you the tools to succeed. Learn how to become a proficient administrator, communicator, and medical professional in as little as six months.

Call (214) 630-0568 if you’re interested in Medical Office Assistant Programs in Dallas or Richardson.